I can't log in, how can I change my password?

To reset your password:

  • Click the “Forgot my password?” link on the Portal Sign in Page, underneath the login fields.

Forgot_Password.png

From there, enter the email address that you use to log in to the system, into the below field:

Reset_Password.png

 

This will generate an email to this address which contains a link that you will need to click on to reset your password. Once you click on this link, it will take you to a screen where you will be prompted to enter a new password and then re-type it to confirm.

 

Password rules require any password to be at least eight characters, including at least one number. You can also use capital letters to try and add to the complexity and strength of your password.

Was this article helpful?
Have more questions? Submit a request